Your Privacy
Matters

Global Bridges Network (“GBN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit globalbridgesnetwork.org, contact us, request assistance, volunteer, offer goods, subscribe to our newsletter, or make a donation.

Depending on how you interact with our website, we may collect:

• Personal Details: Your name, email address, phone number, and mailing address.
• Form Submissions: Information you provide through our contact, request for help, volunteer, and goods donation forms, including details of items you offer, quantities, and your preferred contact method.
• Newsletter Sign-ups: The email address you provide when subscribing to our newsletter.
• Donation Details: Your name, email address, donation amount, frequency, and transaction status, as provided to us by our donation platform. We do not receive or store your full card or bank details.
• Technical Information: Browser type, device information, pages visited, and general website usage data, collected only if you accept analytics cookies.

Please avoid sharing sensitive personal information, such as immigration documents, medical records, or government identification numbers, through general website forms. If we need this information to support you, we will request it through an appropriate and secure process.

We use your information to:

• Respond to inquiries and requests for assistance.
• Coordinate volunteer opportunities and goods donations, including the inspection and collection of donated items.
• Process donations and send acknowledgments and receipts.
• Send our newsletter and updates you have chosen to receive.
• Understand how visitors use our website so we can improve it.
• Maintain website security and meet legal and regulatory requirements.

Global Bridges Network does not sell, rent, or trade personal information.

Information you submit is shared within Global Bridges Network with the staff and volunteers who need it to respond to you or deliver support. We may share information with trusted service providers who help us operate our website, manage communications, or process donations. Information may also be shared with relevant community partners when needed to respond to your request, or when required by law.

We work with the following third-party providers, each of which handles information according to its own privacy and security practices:

• Zeffy: Processes online donations, one-time and recurring. Payments are handled securely by Zeffy and its payment processor, Stripe. Global Bridges Network receives limited transaction details such as your name, email, donation amount, date, and payment status. You can review Zeffy's privacy policy at zeffy.com.
• Brevo: Manages our newsletter mailing list and email communications. Your email address is stored securely with Brevo for the sole purpose of sending you our updates.
• Google Analytics: Helps us understand how visitors use our website, such as which pages are viewed and how visitors arrive at the site. It is only activated if you accept analytics cookies.

If you subscribe to our newsletter, we will use your email address to send you occasional updates about our programs, community stories, and ways to get involved. We do not share your email address with other organizations for marketing purposes.

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any newsletter email, or by contacting us at info@globalbridgesnetwork.org. Once you unsubscribe, we will stop sending you newsletter emails.

Our website uses two types of cookies:

• Essential cookies: Required for the website to function properly, for example to remember your cookie preferences. These cannot be switched off.
• Analytics cookies: Used by Google Analytics to help us understand how visitors use our website. These are only set if you choose to accept them.

When you first visit our website, a cookie banner allows you to accept or decline analytics cookies. You can change your choice at any time by selecting “Cookie settings” at the bottom of any page. You can also manage or delete cookies through your browser settings.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. Access to submitted information is limited to those within Global Bridges Network who need it.

We keep personal information only for as long as necessary for the purposes described in this policy, or as required to meet legal, tax, and administrative obligations. However, no online system can guarantee complete security.

Depending on applicable laws and your location, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your information.
• Withdraw your consent at any time, including unsubscribing from our newsletter.
• Object to certain uses of your information.

To make a privacy-related request, please contact us using the details below. We will respond within a reasonable time.

Our website may contain links to external websites and services, including our donation platform. These websites have their own privacy policies, and Global Bridges Network is not responsible for their content or data practices. We encourage you to review their policies before sharing personal information.

Our website is not designed to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement. If you believe a child has submitted information without authorization, please contact us and we will delete it.

We may update this Privacy Policy when our services, website practices, or legal requirements change. Any updates will be published on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

• Organization: Global Bridges Network
• Email: info@globalbridgesnetwork.org
• Phone: +1 (571) 201-2634
• Address: 10201 Kings Arm Tavern Ct, Ellicott City, MD 21042
• Website: https://globalbridgesnetwork.org